Frequently Asked Questions...like all the time
We hope that we've answered all your questions below but if you still have any others, flick us an email to email@example.com cos we love getting mail!
So what is this all about then..?
We're glad you asked! We buy the freshest and most beautiful flowers each morning from the markets, arrange them and deliver them around Adelaide each weekday for only $33 including delivery. Our head florist decides on the style of the day, and they are arranged in a simple, elegant and cute posy, a little more petite than a traditional bouquet. We wrap them in hessian, tied with natural twine and we hand-write your messages on a little white swing tag attached to the bunch.
What days do you deliver?
We deliver Monday to Friday except Public Holidays. Occasionally, like Mother's Day, we'll remove our weekend pants but we'll always give plenty of notice when that happens.
When will my flowers be delivered?
Our fancy terms and conditions says that deliveries will occur between 9-5 for business and 9-6:30 for houses but the reality is old mate T&C has never personally delivered anything. In almost all occasions, deliveries will start at around 11 and be done normally before 4.
Can I ask for a specific time?
Due to the nature of this little business, we cannot guarantee delivery times. Our drivers must take the most efficient routes of delivery so we can keep our price down to $33. We always welcome you contacting us regarding your order if you need specific times, we will always try our very best to help out. You can also pop some info in our further instructions and we'll always try, but please understand it's not a guarantee.
Do you deliver to my area?
Unlike a lot of other florists, we do not use external delivery services to bring you your flowers. We do this to ensure a certain level of service but it does mean we are restricted in how far we can travel (but it's still a fair way).
You can view our delivery area map here. Feel free to flick us an email if you are not in the area, you never know, we might just be able to accommodate it anyway :)
Also keep an eye out on our facebook and instagram pages, as we are always looking to include new suburbs.
How did you guys get so cool?
In all honesty, we were born this way!
What happens if no one is home for the delivery?
This happens A LOT! But fear not, if no one is home and it's safe to do so, we will always leave them in a cup of cool water by the front door. We will also let you know by SMS that they have been left. Naturally, if there is any issue at all with the flowers, please let us know, we want your recipient to love the flowers as much (maybe even more) than you do.
What's the deadline for same day delivery?
We take orders right up until 1pm for same day delivery, unless we sell out early. On busy days, this can happen as early as 9:30am. We will have a notice on the website, order form and all of our social media when we sell out for the day.
I want to send flowers in the future!
Firstly, congratulations on your time travel aspirations, but seriously, of course you can. You can order for any working date in the future, just add whatever date you'd like on the order form delivery date (Mon-Fri only).
Can I request specific flowers?
Our Head Florist hits the market each morning to select the freshest and most beautiful flowers available and we don't like to hinder her creativity. If you're looking for something specific we can certainly make up a custom bunch for you, with prices starting from $50. We just need to know the day before. Flick us an email to firstname.lastname@example.org and we'd love to discuss your ideas.
How do I know my flowers have arrived?
We ask for your mobile phone number on the order form, not so we can text you funny memes (unless you ask) but more so we can send you an SMS to advise your flowers have been delivered. It's all part of the itty bitty service.
I have an issue with my order, alas what shall I do?
Easy Peasy! We're very approachable, just get in touch either through email at email@example.com or through our facebook page. These are always manned in some way. We'll work with you and sort your problems out.